desktop-profile-edit

Tricia

Heath Otey

5 years of experience
Denver, CO
United States of America (USA)

Contact Options

People will forget what you said; people will forget what you did; but people will never forget how you made them feel.

About

I discovered my love for travel when I spent a college semester abroad in Australia. It was my first time on a plane, first time visiting a foreign country, first time swimming in an ocean, and so many other new experiences. it is still one of the highlights of my life and ignited my passion for travel, adventure, and exploration. After college, I discovered the career of Tour Directing and was fortunate to lead group tours both domestically and abroad before stepping away to get married and raise a family.

In 2019, I began to enthusiastically prepare for re-entry into the tourism and hospitality industry with ITMI re-certification, Trip School destination trainings, FAM trips, and Symposium/hiring events. But then….(the year that shall not be named)…

I am emotionally intelligent, adventurous, organized, and a quick-study. I have over 20 years of customer service-related experience, which has allowed me to develop strong diplomacy skills, the ability to de-escalate tense situations, and to recognize the value of a quick smile and a sense of humor. 

By being a tour director, I get to help others discover their love for new places, encourage them to meet new people, experience different cultures, try new things, and ultimately learn more about themselves. My goal is to create an amazing and memorable travel experience for every guest.

Tours Offered & Destination Knowledge

Bus ToursCultural/Specialty ToursExperience HostFood & Drink ToursGeneral Walking ToursLarge Group ToursLocal GuideMulti-Day Tour Director/LeaderStudent Tour Director

Colorado

CA National Parks - Yosemite, Sequoia, Kings Canyon, San Francisco

Chesapeake Bay, Colonial VA, Washington DC

Southwest - Bryce Canyon, Zion, Antelope Canyon, Grand Canyon, Hoover Dam, Las Vegas

Fall Foliage -  Woodstock VT, Littleton NH, Kennebunkport ME, Boston MA

Italy - Bellagio, Venice, Florence, Tuscany, Rome, Amalfi Coast

Australia / New Zealand

Switzerland - Lucerne, Lugano, Bern, Black Forest, Mt. Pilatus

 

 

Fun Fact!
I've never met a roller coaster I didn't love.
Hobbies & Interests
Give me a day of sunshine with a good book or live music and I'm a happy camper! I'm renowned - at least among my friends and family - as an excellent baker; chocolate chip cookies and bundt cakes are my specialties (but don't ask me to cook dinner). I also enjoy roaming small boutiques, antique & vintage markets, and artsy bookstores.

Details

Gateway Airport(s)

DEN

Licenses

Washington, D.C., New York City (NYC)

Training

ITMI, Trip School

Language(s)

English

Additional Education

ITMI Certified Tour Director & Guide 

BA Business, Colorado State University

General Availability

Photo Album