Stop Talking! Creative Group Engagement Strategies

We spend so much of our time as guides living in our heads, thinking our main role is to deliver information. Yes, that’s important, but what you say isn’t often what guests remember most, it’s how you make them feel, and how connected they feel to the overall travel experience. Guests remember when you make a deeper connection with them, and now more than ever our travel experiences are memorable because they transform us. In this course, we concentrate on zooming out from information delivery, and looking at all the interactive ways you should be engaging with your guests to give them a deeper, well-rounded experience.
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About Instructor

Mitch Bach

15 Courses

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