6 years of experience
Phoenix, Arizona
United States of America (USA)

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I am an ITMI certified, TripSchool Trained Tour Director licensed in DC and NYC with over six years experience leading student and adult tours. When I am not leading tours, I perform as a professional vocalist with the musical duo “Mayberry Blues”.  I live near Phoenix Arizona and enjoy introducing folks to the National Parks of the Southwest.   I love leading tours through the Canadian Rockies as well as the Eastern Seaboard and all places in between. I have a passion for people, history, travel and the arts.  As a Tour Director I am warm, engaging, organized and flexible.  I’m able to remain calm in stressful situations and an excellent at problem solving while multi-tasking. Communication and relationship building are my strong suits.  I would welcome the opportunity to take these skills on the road as a Tour Director for your company! 


Tours Offered & Destination Knowledge

Bus ToursCultural/Specialty ToursFood & Drink ToursGeneral Walking ToursLarge Group ToursMulti-Day Tour Director/LeaderPerformance Group ToursPrivate ToursStudent Tour Director

East Coast:  Alexandria, Bar Harbor, Boston, Burlington, D.C, Camden, Gettysburg, Gloucester, Jamestown, Kennebunkport, Mt. Vernon, NYC, Newport, Philadelphia, Plymouth / Plimouth, Portland, Rockport, Salem

South:  Asheville, Atlanta, Chattanooga, Gatlinburg, Lexington, Memphis, Nashville, New Orleans, Orlando, 

Midwest:  Branson, Chicago, Detroit, Eureka Springs, Indianapolis, Mackinac Island, Ozarks,  Springfield, St. Louis

Northern / Upper Midwest:  Badlands, Big Sky, Grand Tetons, Jackson Hole,  Mt. Rushmore, Salt Lake City, Yellowstone, Glacier National Park, 

Southwest:  Albuquerque, Austin, Bryce Canyon, Cameron, Denver, Grand Canyon, Jerome, Laughlin,  Lake Havasu, Las Vegas, Los Alamos, Moab,  National Parks of the Southwest, Pecos, Phoenix, San Antonio, Santa Fe, Salt Lake City, Sedona, Taos, Tombstone, Tucson, Williams, Zion National Park

West:  Colorado Rockies,  Los Angeles, San Diego, San Francisco 

International:  Canadian Rockies, Banff and Jasper - Canada

Fun Fact!
I once won a dance contest with a one-legged Vietnam Veteran named Redeye.
Hobbies & Interests
Pickleball, rafting, yoga, music, art, literature, laughing, learning.


Comments included in evaluations provided to Tour Operators:

"Jolie was excellent!  In our opinion she should be the tour manager instructor.  All managers need to be like her!"

"She is a superstar!  Grace under pressure.  Patient, generous spirit.  Connected with the kids!"

"Jolie worked hard & diligently to assure that we were taken care of and having a good time."

"Jolie takes her job seriously and works hard to take care of our needs and does so in a cheerful and friendly manner".

"She was always positive. Very patient with everybody.  I would want her to be my tour guide every time."

'Jolie was always pleasant and made the trip enjoyable".

"Exceptional energy and just fun to talk to and interact with!  Jolie was constantly considerate of the group which was great!"

"Best Tour Director!  She is so sweet to the kids!  I loved that during the commentary she would explain everything in a relatable manner which helped the kids connect to the material".

"She is an awesome, caring lady.  She is a lot of fun and very thoughtful".

"She is personable and friendly which made everyone feel comfortable.  She was able to re-orchestrate our schedule when we ran into problems. "

"Patience.  Humor.  Understanding.  Calm'.

"Very helpful and did extra for our students.  Flexible and so willing to do what was best for the students".

"Jolie was absolutely fantastic!  So energetic and a joy to travel with.  So helpful, patient and so attentive to all details to make sure we felt important and that our trip was enjoyable.  She went above and beyond to make this trip special".

"Calm, informative, fun.  Love her!"

"Jolie is very personable and seems to really enjoy her travelers.  She is very sensitive to our feelings and wants to be sure we understand the daily agenda.  Everyone loves her."

"Very accommodating.  Above and beyond!"

"She has a warm personality and really cares about us".

"I really enjoyed Jolie.  She was always positive and upbeat.  She found places to go for those of us that did not like to shop.  Always available. "

"She was great.  Very positive attitude and always professional.  Would love to work with her again."

"She was flexible and helpful.  She connected with the students very well.  She kept us informed, asked for input, and got us where we needed to go".

"Jolie was wonderful!  Organized, always smiling and happy.  Gave wonderful info about everything and kept everyone calm and up to date on changes".

"She is a very special person.  An absolute delight.  Would love to have her anytime.  Always prompt and had all information needed.  And lots of fun and patient."

"Fantastic!  Very responsive to any needs and thoughtful to anticipate how she could make our experience better".

"Extremely knowledgeable and personable.  She has a bubbly personality which suits her position perfectly".

"Jolie is so very fantastic!  She tries very hard to take care of everyone".

"Jolie -- you are absolutely hands down the best tour manager we've ever traveled with..." 

"I so enjoyed you as our Tour Manager.  I hope to travel with you again sometime.  You go out of your way to make sure everyone's needs are met and they enjoy themselves.  Thank you for all you do.  It has been a pleasure meeting you."

"...Thank you so much.  We had a great time.  You never lost your cool and I could see where a few of the people would definitely have made me lose it if I were in your shoes.  You handled every situation beautifully..." 



Gateway Airport(s)



Washington, D.C., New York City (NYC)


International Tour Management Incorporated (ITMI) - September 2017 and TripSchool East Coast Mega Training: DC, NYC, Boston and Philadelphia.



Additional Education

ITMI Tour Director Certificate - 2017

TripSchool East Coast Mega Training - Boston, DC, Philly, NYC - 2018

Completed the Theater and Speech  program at the University of Tennessee at Chattanooga - 1989

Bachelors degree in General Studies from Eastern Illinois University - 2010

Licensed Behavior Management / Classroom Management Facilitator and Trainer through "Love and Logic"

Trained in Grant Writing and Program Evaluation through CPRD at the University of Illinois at Champaign 

Trained in Youth Development and Community Collaboration through Illinois Teen REACH / NCREL

General Availability


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