No guest is more important then the one standing in front of you. This is a valuable lesson I learned working in the hospitality industry for more then 10 years. While working for luxury hotels and fin dining restaurants I learn the value in delivering an experience that exceeds expectations. This is one of the most important principles I learned working at hotels like the Miami Beach Edition and receiving training from both Forbes magazine and RitzCarlton. Till this day I still carry my Ethos card in my back pocket. It’s a little worn and beat up but I still Believe in it The principles that it represents can be applied to every day of your life. When you’re driven and passionate about something you never let it go.